Sustainability
A delivery network built to run lighter.
Moving 38 million parcels a year across the UK comes with a responsibility to do it with a smaller footprint. Here's where we stand.
41%
Electric last-mile fleet
-18%
Packaging weight since 2023
12
Solar-powered hubs
2035
Net zero fleet target
Electrifying the fleet
Every new van order is electric by default
Urban hubs in Manchester, Birmingham, and London now run depot charging for last-mile vans, with the rest of the network following as routes are re-planned around range and charge windows.
Where we’re focused
Four commitments guide how we build our network, from the vans on the road to the hubs that sort every parcel.
- Electrifying the last mile
- Every new van order for our urban hubs is electric, with depot charging rolled out across Manchester, Birmingham, and London first.
- Less packaging, more protection
- We work with senders to right-size packaging, cutting void fill and cardboard weight without compromising damage rates.
- Lower-carbon routing
- Route planning consolidates drops by postcode density, reducing miles driven per parcel delivered.
- Responsible sourcing
- Hub equipment and courier kit are sourced from suppliers audited against our environmental and labour standards.