Contact
Talk to a real person about your shipment.
Pick the team that fits your question below, or call our UK support line directly — we're here every day of the week.
- support@postnorduk.com
Customer support
Questions about a live shipment, a delivery exception, or a tracking number that isn't updating.
Mon–Fri, 8am–8pm · Sat, 9am–5pm
- business@postnorduk.com
Business & enterprise
Shipping volume for your business? Talk to us about rates, integrations, and dedicated support.
Mon–Fri, 9am–6pm
- press@postnorduk.com
Press & media
Media inquiries, interview requests, and brand assets for journalists covering postnordUK.
Responses within 2 business days
Prefer to call or write?
0800 123 4567
UK support line, free from mobiles and landlines
support@postnorduk.com
We reply within one business day
postnordUK Logistics, 1 Thames Wharf
London, SE1 9GT, United Kingdom
Already have a tracking number?
Most delivery questions are answered fastest on your shipment’s own tracking page — full scan history, live status, and estimated delivery.