Contact

Talk to a real person about your shipment.

Pick the team that fits your question below, or call our UK support line directly — we're here every day of the week.

Questions about a live shipment, a delivery exception, or a tracking number that isn't updating.

Mon–Fri, 8am–8pm · Sat, 9am–5pm

Shipping volume for your business? Talk to us about rates, integrations, and dedicated support.

Mon–Fri, 9am–6pm

Media inquiries, interview requests, and brand assets for journalists covering postnordUK.

Responses within 2 business days

Prefer to call or write?

Most delivery questions are answered fastest on your shipment’s own tracking page — full scan history, live status, and estimated delivery.