Privacy Policy
Last updated July 15, 2026
What we collect
- Shipment tracking numbers you look up — used only to retrieve the matching shipment record, not stored against you individually.
- For each shipment, we store the customer name, email, carrier, origin, destination, estimated delivery date, and a timestamped scan history, exactly as entered by postnordUK staff via the admin dashboard.
- If you sign in to the admin dashboard, we store a session managed by our authentication provider.
How we use this information
To display shipment status and delivery estimates when you enter a tracking number, and to operate the admin dashboard used by postnordUK staff to manage shipments. We do not use this information for advertising, and we do not sell it to third parties.
Retention
Shipment records and their scan history are retained for as long as the shipment record exists in our system, or until removed by postnordUK staff via the admin dashboard.
Cookies
See our Cookie Policy for details on the cookies and local storage this site uses.
Your rights
If you have a question about the shipment record associated with your package, or want it corrected or removed, contact us at legal@postnorduk.com.
Changes to this policy
We may update this policy from time to time; the “Last updated” date above reflects the most recent revision.